Provide customers with detailed product information and technical parameters, and answer any questions.
Customised
Solutions
Provide customised product solutions according to customers' needs and project requirements to meet their specific needs.
Sample
Provision
Provide product samples for evaluation and testing according to customers' needs to help them make the best choice.
On-site Inspection And Technical Support
If necessary, dispatch technicians to the customer's site for inspection and technical support to provide customers with professional advice and guidance.
In-services
Order Tracking And Progress Update
Provide customers with regular order tracking and production progress updates, keep communication open to ensure that customers know the status of their orders well.
Delivery And Logistics Arrangement
Assist customers in arranging product delivery and logistics to ensure that the products are delivered on time and accurately to the location specified by the customer.
Quality Control And Quality Assurance
Strictly implement the quality management system to ensure product quality meets customers' requirements and standards, and provide quality assurance.
Post-service
Post-Technical
Support
If necessary, provide after-sales technical support to solve the problems encountered by customers in the process of use in a timely manner.
Customer
Satisfaction Survey
Conduct regular customer satisfaction survey, collect customer feedback and opinions, and continuously improve and optimise service quality.
Regular Return Visit And Customer Relationship Maintenance
Regular return visit to customers, maintain good communication and relationship with customers, and establish long-term stable partnership.
The company has advanced production equipment and scientific production management system, over the years, We co-operate with different partners to serve the domestic infrastructure market.
